Terms of service

Effective Date: May 15, 2026

Welcome to Hometown Mercantile. These Terms & Conditions (“Terms”) govern your use of our website and any purchases made through the site. By accessing or using this website, you agree to these Terms.

Please read them carefully.

1. About Us

This website is operated by Hometown Mercantile (“Hometown Mercantile,” “we,” “our,” or “us”). We offer curated home goods, furnishings, jewelry, pantry items, personal care products, and lifestyle goods.

2. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink.

If you do not agree to all Terms, please do not access the website or use our services.

3. Online Store Terms

You represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction through use of the site.

4. Product Information & Availability

We strive to display product descriptions, colors, dimensions, and pricing as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors or textures.

All products are subject to availability. We reserve the right to:

  • Limit quantities
  • Discontinue products at any time
  • Modify pricing without notice
  • Refuse or cancel orders at our discretion

In the event of a pricing or inventory error, we reserve the right to cancel or adjust orders accordingly.

5. Orders & Payment

All orders are subject to acceptance and availability.

We accept payment methods made available through our Shopify checkout platform. By providing payment information, you represent that you are authorized to use the payment method provided.

Prices are listed in U.S. dollars unless otherwise noted.

Applicable sales tax and shipping charges will be added at checkout where required.

6. Shipping

Shipping timelines are estimates only and are not guaranteed. Delays caused by carriers, weather, supply chain disruptions, or other events outside our control may occur.

Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier.

7. Returns & Exchanges

We want you to love your purchase.

Please refer to our separate Return Policy for complete information regarding eligibility, timelines, refunds, exchanges, and non-returnable items.

Certain items may be final sale, including:

  • Personalized or custom items
  • Perishable pantry goods
  • Beauty or body products that have been opened or used
  • Clearance merchandise

8. Intellectual Property

All content on this website — including text, photography, branding, graphics, logos, product curation, and design elements — is the property of Hometown Mercantile or its content suppliers and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from this website without prior written permission.

9. User Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to interfere with the website’s functionality or security
  • Transmit malicious code or spam
  • Harvest customer information
  • Infringe upon our intellectual property rights

We reserve the right to terminate or restrict access to users who violate these Terms.

10. Third-Party Services

Our website is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Certain third-party tools or services integrated into the site may be governed by their own terms and policies.

11. Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The site will be uninterrupted or error-free
  • Defects will be corrected
  • The website or servers are free from harmful components

To the fullest extent permitted by law, Hometown Mercantile disclaims all implied warranties, including merchantability and fitness for a particular purpose.

12. Limitation of Liability

To the fullest extent permitted by law, Hometown Mercantile shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website or products purchased through the site.

Our total liability for any claim relating to the use of the website or products shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Hometown Mercantile and its affiliates, owners, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in California.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

Your continued use of the site after changes are posted constitutes acceptance of those changes.

16. Contact Information

Questions about these Terms & Conditions may be directed to:

Hometown Mercantile
Half Moon Bay, California
Website: hometownmercantile.com