Refund policy

It is always our intention to satisfy our customers. Please review our return and exchange policy below, and contact us with any questions you may have.

ONLINE PURCHASES

Regular Priced Merchandise

Returns of regular-priced merchandise will be accepted in original, unworn condition with all tags attached within 7 days of purchase. Eligible returns may be exchanged or issued store credit only.

Sale Merchandise

All sale merchandise is FINAL SALE and is not eligible for refund, exchange, or store credit.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Starting a Return

To start a return, please contact us at marika@hometownmercantile.com.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, please contact us at marika@hometownmercantile.com.